General Sales Conditions
Article 1: Fields of Application and Modification of the General Conditions of Sale
These general conditions of sale apply to:
- All equipment orders placed by purchase order or by any other means (purchase on site, email, mail , or others)
- All orders placed via our sales force or exclusive distributor, also via reservation form. The applicable GCS are those in force on the day of validation of the order or the date indicated on the reservation form or the estimate, or the pro forma.
Article 2: Availability of products
Our product offers and prices are valid as they appear on the site or in the FIFTY REASONS catalog or any other means of communication.
F REASONS 2021 SL reserves the right to make any changes to prices, presentation image, products that appear on our site and catalog.
The prices indicated are exclusive of taxes and transport. (Exit price instead of the production workshop)
Section 3:
Order validation and electronic signature
(Law of March 13, 2000 on electronic signature)
In the context of purchases on the sales website, any purchase order signed by the consumer by "clicking the box" constitutes irrevocable acceptance which can only be called into question within the limits provided for in these general conditions of sale. The "click of the box" associated with the authentication and non-repudiation procedure and the protection of message integrity constitutes an electronic signature. This electronic signature has value between the parties in the same way as a handwritten signature.
Any signature dated, signed by the customer of a reservation voucher automatically validates with the production workshop the validation of the preparation of your order
Article 4: Terms of Payment and Security
All orders are payable in cash.
Orders made by reservation form and receipt of a pro-forma invoice lead to the immediate payment of 50% of the price of the concept excluding VAT. The rest of the payment will be made before the departure of the order.
You can make payment only by:
* Transfer (Your order is then reserved for 7 days. Beyond this period, without receipt of transfer, it will be canceled. The order will only be processed upon receipt of your transfer)
Default of Payment
The company F REASONS 2021 SL reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. administration course.
The company F REASONS 2021 SL reserves the right to claim any material in the event of cessation of payment, but also in the event of non-payment of a subsequent transaction. The buyer agrees to return, all costs at his expense, on first request from us by simple registered letter. In the event that equipment is degraded, the resulting depreciation will be taken into consideration for the determination of our residual claim with regard to the customer. Placing an order with us implies unconditional acceptance by the buyer of this clause.
Fraud controls
The company F REASONS 2021 SL controls all orders that have been validated by confirmation email or any other means. As part of these procedures, our services may ask you for all the documents necessary to release your order. The information provided in the order form is subject to automated data processing. In accordance with the Data Protection Act of January 6, 1978, you have, at any time, a right of access, rectification, and opposition to all of your personal data by writing, by mail and by justifying your identify. The shipping times will be specified by email announced and calculated in working days (subject to validation of your order and full payment).
Delivery time
The delivery time for the Machine or materials is a minimum of 21 to 30 days from receipt of the 50% deposit and the additional 50% before shipment.
The delivery date is calculated taking into account the preparation and shipping times to which the carrier's delivery time is not added. The products are delivered to the delivery address that you indicated to us during the ordering process.
The company F REASONS 2021 SL cannot be held responsible for the non-performance of the contract concluded, due to the occurrence of an event of force majeure.
The cost of transport will be the subject of an additional invoice or added to the initial invoice.
Article 5: Shipping and delivery
With regard to products purchased to meet professional needs, the company F REASONS 2021 SL will not incur any liability for any consequential damages as a result of these presents, operating loss, loss of profit, damages or costs, which may arise. .
All orders are checked by our departments before shipping with double checks and another before invoicing. Complaints (missing, damaged product, open packages) will only be accepted if they are marked upon receipt and on the delivery note validated by the carrier.
Complaints concerning quantities and qualities are only admissible if they are made in writing (email) accompanied by the delivery slip within 8 days of delivery. The recipient must provide proof of the non-compliance of the equipment, allow the observation and possible repair by the company F REASONS 2021 SL and exclude any intervention by him.
Delivery times are given for information only and delays can in no way justify the granting of compensation or damages, or even the cancellation of the order. The company F REASONS 2021 SL is released from any commitment relating to delivery times if the buyer is not up to date with its obligations towards it, whatever the cause and in the presence of a case of force majeure. such as war, strike, riot, fire, flood, interruption or delay in transport, impossibility of being supplied.
The customer is responsible for the choice of carrier in the event that the one proposed by the company F REASONS 2021 SL does not suit him.
Article 6: Force majeure
In the event of force majeure, the company F REASONS 2021 SL reserves the right to modify, delete, add an article and change its prices depending on stocks and supplier availability.
Article 7: Withdrawal
According to the terms of article L. 121-22 of the consumer code, the provisions of article L. 121-20 of the same code relating to canvassing and in particular the right of withdrawal are not applicable to sales, rentals, hire-purchase or provision of services when they are directly related to the activities carried out within the framework of a profession.
Article 8: Warranties and after-sales service
All products are guaranteed for 1 year unless otherwise indicated displayed on any medium (excluding breakage or theft) unless specifically indicated on the product sheet
All of our products are intended for professional use.
The warranty is excluded if the operating defect:
- comes from normal wear and tear of the property or from negligence or lack of maintenance by the buyer.
- results from abnormal use of the equipment.
- is linked to a case of force majeure or various incidents that may occur due in particular to the pipes, voltage variation, poor adjustment, poor handling.
8.1 After-sales service:
We will distinguish warranty for machines and other optional products for sale.
8.2. After-sales service for the FIFTY R2020 machine:
You have a problem with your machine.
* 1. Contact us by phone or email
* 2. We carry out a preliminary diagnosis of the breakdown of your equipment by telephone
If the repair is not possible by your services:
* 3. You return the product to us at your expense (subject to acceptance of your equipment after pre-diagnosis).
* 4. We will repair your product as soon as possible, which will be notified to you upon receipt of your equipment and after studying the exact breakdown.
* 5. We send the machine back at our expense.
Note: For returns for reimbursement, the equipment must be in excellent condition, clean and in its original packaging.
Shipping costs payable by you are non-refundable.
If it is necessary to replace it with another machine, the purchase price on your purchase invoice cannot be exceeded.
The FIFTY REASONS machine is covered by the warranty for the period remaining until the date of termination of the warranty.
8.3. Other products: tooling option excluding exclusive kit
The warranty is 1 year (unless specified on the product). You have a problem with a product.
* 1. Contact us by phone or email
* 2. We carry out a preliminary diagnosis of the breakdown of your equipment by telephone
* 3. You return the product to us at your expense (subject to acceptance of your equipment after pre-diagnosis).
* 4. We repair your product within 15 days between your sending and our return.
* 5. We return the product at your expense.
Note: For returns for reimbursement, the equipment must be in good condition, clean and in its original packaging.
Shipping costs are non-refundable.
If it is necessary to replace it with another brand, the purchase price on your purchase invoice cannot be exceeded.
The product is covered by the warranty for the period remaining to run until the date of its termination.
Article 9: Provisions of the law “computers and freedoms”
At any time, “you have the right to access, modify, rectify and delete data concerning you (art 34 of the law “Informatique et Libertés” of January 6, 1978). You may subsequently refuse to receive the FIFTY REASONS newsletter and tips that will be sent to you when you place your first order, by clicking on the link at the bottom of this newsletter.
Article 10: Attribution of jurisdiction
In the event of a dispute, the Court of Malaga has sole jurisdiction, regardless of the conditions of sale or the method of payment accepted, even in the event of a warranty claim or multiple defendants. The issuance of drafts does not constitute either novation or derogation from this jurisdiction clause.
Section 11: Confidentiality
The purchaser agrees to complete confidentiality on the exclusive products manufactured by FIFTY REASONS and marketed and identified by the exclusive mention in the product designation.
He also undertakes not to reproduce or have reproduced any of the models in the list below.
FIFTY REASONS machine cassette collector, split system collector, washing tank, rotating brush, spray gun.
This list can evolve according to the evolution of the concept, only the designation on the merchant products will be worth validation of the exclusive character.
Clause 12:
Company details.
FREASON 2021 SL –
29 631 Arroyo de la Miel (Spain) – Calle Sagitario 3,
CIF: B02995314 / IVA: ESB02995314
' 00 33 645 18 70 16
AFTER SALES SERVICE
SALES DEPARTMENT